Repairs & overhauling

Even BÄR shoes are subject to natural aging and wear-and-tear depending on how they are used. Although we live from selling you new shoes, our cobblers make sure that your favourite old BÄR shoes retain their value for you as long as possible. We are the only ones that have access to the original BÄR soles and leather qualities which can guarantee you a top-quality result of a repair and the familiar BÄR premium comfort. Of course we tell you if there are any limitations and just what “miracles” our shoemakers can and cannot perform. We do our best to ensure you can soon pop your BÄR shoes back on. Contact us at service@comfortshoes24.co.uk or by phone on 0808 1563 652 (Freephone) with your questions on repairs and shoe care.

We can also take care of orthopaedic modifications to BÄR shoes for you. We regret that you cannot return shoes which have been customised to your special order or which have been altered with orthopaedic modifications.

You can enjoy your favourite BÄR shoes for a long time if you observe a few tips and tricks when wearing your shoes and taking care of them. We have compiled the most important tips and tricks in the section on BÄR care. Please send us any questions you have on taking care of your shoes to service@comfortshoes24.co.uk or call us on 0808 1563 652 (Freephone) to talk to a member of BÄR staff.

Important tips on looking after your BÄR shoes:

To keep the top-quality cowhide/calfskin or elkskin supple, it must be cleaned before you use a suitable care product. Our mostly open-pored leather can only absorb creams or sprays when free of dirt.

Cleaning:
Smooth and patent leather are best cleaned with a slightly damp cloth.
Suede and nubuck should be brushed free of dust. If extremely dirty, we recommend you wipe the leather with a sponge using a little soap. Span your shoes on the naturally shaped BÄR shoe trees and let your shoes dry slowly at room temperature (never in direct sunlight or on radiators).

Shoe care:
Use a soft, old cloth to evenly spread shoe cream on cleaned, dry smooth or patent leather. And remember, less is more. The crucial thing is to keep the cream even and clean your shoes regularly. Let the care product sink into the leather for a few minutes. Then take a soft, horsehair brush or a soft cloth and polish your shoes until they shine. Rubbing the shoes creates warmth which results in the constituent parts of the shoe care product being able to work their way right into the leather, keeping it flexible and soft. You can keep suede and nubuck soft and attractive by first brushing the leather clean and then spraying the leather with a care spray and letting it sink in. And then you’re done. You can keep suede and nubuck soft and attractive by first brushing the leather clean and then spraying the leather with a care spray and letting it sink in. And then you’re done.

Stains: Shoes get dirty. What can you do?

Blood can be removed with cold water and soap.
Greasy marks are best removed with a standard white spirit.
Chewing gum is easy to remove if you first freeze it slightly in your deep freeze.
You can even remove marks made by ballpoint pens from suede. Cover the mark with sticky tape, firmly scratch the surface of the tape with your finger nail and then quickly remove the tape.
Glue: as with chewing gum, freeze in the deep freeze and then rub it off.
Salt and snow marks can best be removed with water containing a little vinegar.
Black marks on suede shoes, caused e.g. by scuffing or getting your feet caught on stairs or on the accelerator, can be “erased” with a suede stain eraser.
Stains that contain sugar can be removed with warm water.

Please note:

Unlined shoes made of strongly coloured leathers can stain light-coloured socks. Wiping the insides of the shoes with vinegary water helps prevent staining.

BÄR care products

Only the best for your favourite shoes.

Smooth leather shoe polish in a wide range of different colours. Shoe polish for all kinds of smooth leather. Nourishes, protects, gives leather a shine and revitalises colours. Contains top-quality waxes and oils which care for the leather and colour pigments which revitalise the colour of the shoes.	4201xxx £ 4.30
Suede/nubuck colour care Special care product for suede and nubuck leathers. Protects leather and freshens up colour. Easy to use thanks to practical sponge applier. Contains special oils that keep the leather supple. Leave to dry and then freshen up with a brush.	4203xxx £ 4.50
Patent leather polish Top-quality care product for all patent shoes so that they retain their shine.	4411219 £ 4.50
Intensive cleaner for oiled leathers Special cleaner made of real soap specially for all waxed and oiled, smooth and nubuck leathers. Removes stains and dirt, and restores the leather at the same time. The soap cleans the leather and is moisturising.	4207219 £ 3.90
Protective cream for oiled leathers For all waxed and oiled, smooth and nubuck leathers. Contains top-quality waxes and oils which protect the leather against moisture and restore the leather at the same time	4200219 £ 3.90
Power Protector Restores and protects all smooth leather and suede. Extra-strong protection thanks to nano technology: water and dirt simply pearl off.	4211219 £ 6.50
Universal combi-care spray Restores and protects leather and freshens up colour. For all shoes made of material combinations of smooth leather, nubuck and oiled leathers, as well as patent leather. With nano particles.	4427219 £ 7.50
Universal water-repellent spray Reliably protects all smooth leather and suede from moisture, dirt and stains.	4205219 £ 7.50
Shoe-Fresh Effectively removes unpleasant odours, giving the interior of the shoe a pleasantly fresh scent.	4428219 £ 3.90
Stretch spray Makes leather uppers more pliable and helps remove tight spots.	4206219 £ 5.00
Spot remover for suede Special cleaner for all suede and nubuck leather.	4202219 £ 3.90